How Many Hours in a Lifetime Wasted On Hold with Insurance Companies?

You know how there are all these studies out there and all these dumb little facts?  Well I have one for somebody to figure out.  The average amount of time in a lifetime that a diabetic waits on hold with an insurance company.  I’m guessing I can save pretty much half of my life this way.  Today was worth the wait however.  I had to first call my insurance company and find out the phone number to my mail order pharmacy.  My insurance had switched in November, the day before I was fired, and I still have coverage through them, so I wanted to get an insulin re-order before that time.  It took the guy on the phone 20 minutes to basically just give me the phone number to the mail order pharmacy.

Once I called them it became better.  I spoke to a lady who walked me through the whole process.  She recommended that I have my doctor call in my prescription because she said, “in all honesty, the fax will get tied up in an incoming box until probably tomorrow.”  For once, somebody at an insurance company told me the truth about something.  She will probably lose her job for saying such a thing.  She gave me a phone number, fax number, what exactly to have the nurse say to the person on the phone, everything.  After having a nice discussion with her, I then called my doctor’s office.  I explained the situation to her and explained why I missed my last visit and why I don’t know the exact date of my next visit.  I will explain that here tomorrow, it’s kind of interesting believe it or not.  Anywho, I asked my doctor’s office to call and leave me a voicemail once this was all completed, well I received the voicemail, so I am happy.

The only scary part is that I am going to PA next week, so I asked for the insulin to be delivered there.  Which now I regret because I have enough insulin for about a month, so I could have just had it shipped here and stored in the fridge.  Now I have to have it shipped into the freezing cold weather, and then bring it back with my on the plane.  It goes into my carry on, so it is going to take up a pretty fair amount of space on there, so we shall see how that turns out next Sunday.  Well, time to sign off for the night again.  I need to try and get my posts done in the morning again instead of 10:00 p.m.