Well after yesterday’s post about my RX problems, I thought today was going to be simple and easy and I would just go pick up my insulin and be good for the next month, wow was I wrong. And I will say this now, and probably several times throughout this post, the pharmacy employees at the Target in Aventura Florida need to be fired, no questions asked. I understand that people make mistakes at their jobs, but when 4 people make the same mistake and do not admit their mistake and tell me that I am the wrong one when I have been doing this for 7 years almost, then there is a serious problem. Let’s get into what exactly happened and why I am so damn pissed about this situation and fiasco at the pharmacy today.
I went over at my lunch break for work to go and pick up my insulin. When I got there they went and grabbed my insulin out of the fridge, but as I looked at the bag, it looked kinda small to be 5 vials of insulin, which is a normal one month supply for me, because of how much insulin I use. I asked them how much was in there and they said 1 vial and I said, “there’s no way that’s going to last me a month, that’s going to last me about a week at most.” The pharmacy tech tried to explain to me that they filled the order as how the doctor sent the RX over and that I must be over using insulin and that I am not using the insulin as prescribed to the doctor. First I said, do you know anything about diabetes? It’s not a doctor’s orders, I have to take insulin for the amount of food that I am eating. They still tried to argue with me that this was the proper amount and I said it couldn’t be because I have been getting the same RX from this same doctor for almost 4 years now, so that’s impossible. They passed me along to their manager.
She had the same story, sorry sir, this is what the doctor prescribed. I was not taking that for an answer because one vial of insulin would not get me by until the beginning of December, so I was pretty much fighting for my life here. I asked to see the RX and they told me that they couldn’t show me it. I don’t know the privacy laws or anything in regards to that so I’m not going to argue that, but I looked at the doctor’s order’s on the vial they were going to give me and it said 160 units per day. So I told the pharmacy manager to grab a calculator. I said, that this vial has 1,000 units in it, so when you divide 160 per day into that, how many days is that? The answer came out to 6.25 days, and that is just on an average, which it is usually more than that. So, she said, well by that calculation it seems that 5 vials would make sense to give me, but that’s not what the RX said. By this time I was just flabbergasted, and just in shock that this lady just said this. I didn’t even know what to respond with, I just said, “are you serious?, do you know how to count, how the hell did you get certified to do this? You are literally going to kill me because of your inability to do your job correctly.” She said, sir I apologize but that’s just the way it is. Then she said, let me just take a look at the original RX again.
She comes back, and this is the part that pissed me off the most, is giggling and has a smirk on her face and goes, “haha, sorry, the pharmacist read it as 160 units monthly, not daily, lol sorry our apologizes.” WTF ARE YOU KIDDING ME???!!!??? You are going to come back laughing and giggling about this mistake because you can’t read? What about this old guy that is at the counter also arguing with them about the amount of pills that they gave him, there wasn’t enough in there. They could be killing him by giving him a monthly amount but telling him to take it daily! Eventually she admitted their mistake and gave me the correct amount of insulin.
I’m just getting pissed off about this all over again and can’t even talk about it anymore, so this is how I am going to end my post.
Target Pharmacy, you should be ashamed that you hired such incompetent people.